How can we help you?

On-Premises implies that you as client/customer are hosting the Thrinacia Atlas application in your own data centers or elsewhere such as Google GCE or Amazon AWS that we do not control in any way.

With this in mind, you would be responsible for your own physical data center security and also implementing proper server and other security management practices such as server firewalls, storage encryption, intrusion detection systems and so on as needed. Thrinacia Atlas is already PCI compliant software as it uses Stripe Elements or Credit Card tokenization with SSL encryption layer.

If you require proper audit reports such as SOC1, SOC2 and so on, you should likely seek those from your data center or your hosting provider as this is not something we could provide since we are not hosting your application.

Please note that report statistics are updated on hourly basis. Below is breakdown of various report statistics and what they mean.

1. Funding Sought Total -> Shows total amount of money that website is wanting to raise from all campaigns including non active ones.

2. Funding Sought Running -> Shows total amount of money that website is wanting to raise from currently active campaigns.

3. Funding Sought Captured -> Shows total amount of money that website has captured from all campaigns.

4. Funding Raised Running -> Shows total amount of money that website has raised (but not processed yet) from all currently active campaigns that are running.

5. Sought Capture Completed -> Shows total amount of money that website has captured successfully from all campaigns that have run, been paused or are still running or have been completed.

6. Raised Capture Completed -> Shows total amount of money that website has captured successfully from all campaigns that have completed fundraising phase and are finished.

If you would like to modify the default currency number formatting as shown on your platform, for any currency, you can do the following:

Log into your website via SFTP, you can do this by reading the following blog article: https://www.thrinacia.com/blog/post/new-development-workflow

Once you download the files, locate and edit the following file under: /src/scripts/money_symbols.js

Search for the currency format that you would like to modify using the three-letter currency code. For example, if you would like to adjust Euros, it would be EUR. You can see the below example of the EUR code:

"EUR": {
    "money_format": "{{money_symbol}}{{amount}}",
    "money_decimal_sep": ",",
    "money_group_sep": ".",
    "money_symbol": "€" 
  },

If you want to modify the thousands separator you would have to modify the value for “money_group_sep” to a whitespace like so “money_group_sep” : ” ”

For decimals you would modify the value for “money_decial_sep” like so “money_decimal_sep”: “.”

When you are finished with the changes, make sure that you run gulp build as mentioned in the above article. All steps for building, and re-uploading the built files via SFTP are explained in the above article.

Note: Once making these modifications on your website, please contact support@thrinacia.com or create a support ticket in the nexus system as a request to be excluded from future updates as your changes will be affected by future updates if you are not excluded.

You have 2 options if you would like to be using Google Analytics with Atlas.

The first option is to paste the script into the footer code area of the website located in the admin dashboard. Learn more by following this FAQ: https://www.thrinacia.com/faq/post/how-do-i-add-google-analytics-to-my-website

Next, is using the feature located in the admin dashboard –> Portal Settings –> Campaign Settings –> scroll down to the section called “Campaign Google Analytics”.

Here you will find a toggle that allows you to add your Google Analytics Tracking ID into the field to track those who have donated to the campaigns on your platform. This DOES NOT track all user activity. It will only track users that have made a successful pledge on the platform. Once you have followed the instructions as per the text in the section from the screenshot above, you will need to set up eCommerce tracking on your Google Analytics account. This can be done by following the instructions here: https://support.google.com/analytics/answer/1009612

Once you have followed the instructions for adding eCommerce tracking in Google Analytics, you can view the tracking data on your Google Analytics dashboard when users are pledging to the campaigns on your website.

The XML site map is not needed, as the site will still be indexed properly. For those that would like to try adding the XML sitemap, you could try this by using a tool or manually adding it, then uploading the file via SFTP to (webui/angapp) directory. You would then have to update the meta tags to reference it, you can update meta tags by reading the following: https://www.thrinacia.com/faq/post/how-do-you-add-meta-tag-to-your-page

If you would like to add basic authentication on your website so that every user must enter the single username and password for the session on your website, you can create a ticket in the Nexus system asking for such basic auth to be implemented.

Basic authentication on the website will prompt every user to add the username and password for the session, the website functions the exact same, and you can ask for the basic auth to be removed at any time by creating a ticket in the Nexus system. This is great for those that want to have a private website before launching the Crowdfunding platform.

If you would like to add updates to your backers, and are using the sedra widget to host the Crowdfunding campaign on an external website, and would like the backers to be directed to the external website page, you will have to to do the following:

1. Log into your Crowdfunding platform as an admin user
2. Go to the administrator dashboard
3. Click on the portal settings tab
4. Click on the email notifications option
5. Scroll down to the section called “Campaign Update – Backer Notification” delete the URL that is added in the text “You can view the stream title update by clicking here.” and add the URL to the page which you are hosting the Crowdfunding campaign on.

The guest user is for those who would like to checkout as a guest when contributing to a campaign. The guest user account is reserved and should not be used for anything, other than the guest checkout.