How can we help you?
Find answers to common questions about Thrinacia. Can’t find what you’re looking for? Contact our support team.
How much does Stripe charge for each transaction?
Stripe takes a simple approach. They charge a flat rate of 2.9% + 30¢ per successful charge.
Stripe does not disclose any special high volume rates, but you can contact the company, (sales@stripe.com) if you cross over the $80,000 dollar volume per month threshold. You can view the Stripe pricing policy here: Stripe – Simple Pricing.
What kind of payment methods does Thrinacia support?
Thrinacia supports credit card and bitcoin payments through Stripe Connect. The credit cards supported by Stripe include: AMEX, VISA, MasterCard and Discover. In addition; Thrinacia supports WidgetMakr and Crimson v2 for payment gateways.
Thrinacia will be introducing the option to use PayPal in the near future.
What level of support do you offer?
Thrinacia offers realtime Slack chat support for specific accounts or plans. You will be allocated a dedicated Slack team for your project once the subscription plan is initialized. You will be able to connect with developers and other support staff on this Slack team.
In addition to Slack chat support, we also offer ticketing system (Nexus), email and phone support.
Still have questions?
Can’t find the answer you’re looking for? Our support team is here to help.
Contact Support