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Make sure that your logo is saved as a PNG file format in order to keep the logo’s quality. Logos should never be saved as JPG file format, your artwork will lose its quality each time its uploaded into the platform. For more information, refer to http://nojpeg.org

Please follow this tutorial for detailed instructions on how to upload and place an image into a page.

Important Note: if you are unable to upload a certain image then do the following to the file: Export > Save For Web (Legacy) > Set Preset to PNG-24 > Save and then try to upload the image again.

You can either hire internal Thrinacia development team or outside developer familiar with AngularJS / Semantic UI and REST API’s for any requested custom modification work that is required for your crowdfunding website.

Our team will consult with you to get a clear understanding of all of the specifications and then provide you with an estimate related to hours and cost involved. This cost is separate from your monthly subscription payment.

Please also view this FAQ for further information on custom work.

While Thrinacia Web UI (AngularJS / Semantic UI front-end) is fully open source and you can modify it yourself at any time, the Thrinacia REST API is proprietary and closed source, so only our own developers have access to the REST API source code and are able to make modifications for REST API.

However we are always willing and able to work our clients to make specific modifications as needed. Thrinacia REST API modification for an individual client is considered custom work. Please view this FAQ for further information on custom work.

Stripe supports many different currencies both for making charges and for transferring to your associated bank accounts, depending on where your business is based.

Please refer to this page for further information: Which currencies does Stripe support?

• Direct charge option will charge contributor’s credit cards and distribute the funds as contributions are received, (when using either Keep it All or All or Nothing raise modes).

• Post charge option will charge contributor’s credit cards and distribute the funds once the campaign end time is reached, (when using either Keep it All or All or Nothing raise modes). This option will not process charges when All or Nothing raise mode is in use and funding goal has not been met.

Please refer to the following articles for more information. New Raise Mode Payment Workflows (Direct/Post) and Post Processing Workflow Explained

This tutorial provides instructions for how to translate your site from one language to another or add additional languages using the Thrinacia platform.

Thrinacia is dedicated to continuous improvement and we are adding new features on an ongoing basis. You can visit the Updates section of the Thrinacia Blog to monitor and track new releases and updates.