How can we help you?

Yes. Even though Thrinacia is geared towards Rewards/Donations/Pre-Sales or Recurring Contributions, equity crowdfunding websites are possible as well with our core technology.

There are configuration parameters that can be applied that allows portal owner to quickly get up and running with their equity crowdfunding website. For full blown or more advanced equity websites, some custom development may be required depending on the requirements. We provide this through our customization or custom solutions path.

If you are looking to add an email token, or fix an email token, here is what you need to do:

First, go to Admin Dashboard –> Portal Settings –> Email Notifications. Choose the email you want to edit, then choose the token you want to add, on the right side of the page. Insert the token.

Next, Click on the code button.

be sure that your token has the opening tag (your selected token) and the closing tag . here is an example of what it should look like:

It should not have any other text. If you see something like this:

Than delete the additional text, remember to save, and the token should work now.

Facebook will normally parse and cache the shared URL for some time. In order to clear facebook cache and tell it to re-parse the URL do the following.

1. Login to facebook
2. Go to Facebook Sharing Debugger, found at: https://developers.facebook.com/tools/debug/sharing
3. Paste URL and click “Debug” button
4. Click on “Scrape Again” button to refresh the facebook cache

Yes and no. Normally such implementations are more costly due to number of factors such as: feasibility of target payment gatway being implemented natively into the core Thrinacia Atlas engine, features that are available and number of legalities (whether it can be used for CrowdFunding).

This is why we normally recommend that clients follow our recommended guide on how to implement custom payment gateway externally themselves or with their own development team. The guide is outlined here: https://www.thrinacia.com/blog/post/implementing-custom-payment-gateway-with-thrinacia-atlas

If you are still wanting Thrinacia custom engineering and development team to implement or integrate custom payment gateway for you then you can contact us via our contact page or open issue request in our support system so we can first determine whether it would be feasible for us to provide the implementation.

Note that such implementation may be expensive and require more time due to number of factors surrounding how the custom payment gateway works and operates as well as how it can be integrated in our core Thrinacia Atlas engine. Also it is usually very hard to quote or estimate such system as there is lot of unknowns.

Yes. We have a toll free phone number for sales and support related questions that can be called between 9AM-5PM PST Monday to Friday.

We would love to speak with you. Note that our product support is primarily conducted over our ticketing system where you can file a support issue or via realtime slack chat where platform engineer will quickly get back to you. Also you can always email us directly.

Out platform engineers can help with things like Stripe configuration, estimates for new custom features, billing or any other support related matters. Our focus is on providing fast and high quality responses via ticketing system, realtime slack chat or via email, so that you are always talking to a human that can help quickly.

1. Go to the Admin Dashboard —> Pages —> Click “Edit” on the page you want to add meta tags to.

2. Click the “Add Meta Tag”

Here is an example of a Meta Tag:

– Meta Tag Type, in this case is “name”.

– Meta Tag Name, in this case is “description”.

– Meta Tag Content, in this case is “Free Web tutorials”.

Enter in the information. Here is an example:

Make sure you scroll down and click “Save Changes” when you are finished.

Here is a video tutorial on our YouTube Channel:

How to add Meta Tag to your Web Page

To add custom CSS and JS to your site, all you have to do is add your CSS/JS to the corresponding files in the angapp/custom/ folder. If you use this method then you can still receive auto updates for your website.

CSS: angapp/custom/custom.css
JS: angapp/custom/custom.js

For example, to hide the ‘Optional’ text from the Basics step, you can add this to your custom.css:

campaign-basics-form .optional-text {
  display:none !important;
}

If you would like to use a specific sharing URL when users decide to click on the share button on the widget user interface, add the following attributes into the widget code:

shareurl="https://your.website.com" sharetitle="Your Website Title"

You can see what this will look like in the widget embed code by viewing the screenshot below:

The attributes have been highlighted for clarity.