How do I change my website to use my custom domain name?

If you are upgrading your website to use custom domain instead of the default subdomain we provide, then please follow the steps below.

If you are going to be using a root of your domain or www subdomain such as for example: www.mydomain.com, and want us to handle DNS zone hosting then please follow these steps

1. Add ticket to nexus.thrinacia.com or send and email to support@thrinacia.com requesting domain change to be performed and specify which domain is to be used and whether you need any special DNS records added into your DNS zone by us such as MX records, etc.
2. We will send you the nameserver records to use for your domain

We will complete all domain change requests within 24-48 hours on the average, all depending on the amount of requests we currently have in the work queue. Please note that if you are changing name servers for your domain and you need incoming mail handling, you may need to let us know what your MX records for the domain are so that incoming mail can be properly handled. We can add MX and other records into your zone for you. These records are normally added automatically if present in the zone already when we fetch it.

Note that it is recommended you use our AnyCast DNS since its globally distributed and any zone changes in future will be handled automatically. If you need to maintain control of your DNS zone yourself, you can then host the DNS zone via your nameservers but note that you may need to update records manually if they change in future.

Note: For those that would like to be using CloudFlare, you will need to contact us by sending an email to support@thrinacia.com to receive instructions.

For additional information please refer to the following article and video.